Store Information
Company Name: CROWN DECOR AMERICA INC
Address: 252 West 37th Street, Suite 600E, NEW YORK, NY 10018, United States
Tax ID: 30-1367724
Phone: +1 2253375506
E-mail: info@crowndecoramerica.com
Business Hours: Monday – Friday, 08:00 – 18:00 EST
1. Scope of the Cancellation Policy
This cancellation policy applies to all furniture and home items purchased through the CROWN DECOR AMERICA INC online store in the United States. It covers orders for chairs, tables, cabinets, and related accessories.
2. Packaging Requirements
Item Condition Requirement: Returned goods must be brand new, unused, with intact original packaging and all complete accessories for processing. Products must be kept in original packaging or equivalent packaging to prevent damage.
3. Cancellation Time and Shipping Cost
Cancellation requests must be submitted within 14 days after you receive the products without providing any reason.
All return shipping costs are covered by us, and prepaid shipping labels will be provided for free.
All canceled items shall be shipped back to 252 West 37th Street, Suite 600E, NEW YORK, NY 10018, United States.
4. Customer Support
For questions regarding the cancellation policy, customers can contact CROWN DECOR AMERICA INC customer service at info@crowndecoramerica.com. We will respond within 24 business hours to provide assistance.